Customer Portal

STAFF

For Administrators

• What is a goPost Administrator?

• Creating a New goPost Portlet

• Email Notifications

For Internal Users

• What is an Internal User?

• Assisting with New Applications

• Linking Related Projects and Revisions

• Tracking Applicant Projects

• Performing An Intake Completeness Check

• Communicating with Applicants

• Accepting a Project Application Record

• Managing Applicant Access to Deliverables

APPLICANTS

For Applicants

• What is an Applicant?

• Creating a New Applicant Account

• Create a Project Application

• VIDEO: Creating an Application and What to Expect

• Preparing Documents for Submittal

• Tracking Your Projects

• Downloading Project Deliverables

• Email Notification Options for Applicants

FAQs

• Why can’t I submit my application?

• What is my Document Status?

Release Notes

• goPost Release Notes

Accessibility

• goPost ADA (508 WCAG Compliance Checklist)

Need more help?

• Submit a Ticket