Plan review documents undergo a rendering process that starts immediately after upload.
The rendering process creates several PNG images for each page in a plan review document: two full-page images at differing sizes, images for each page quadrant, and thumbnails for navigation and OCR. These PNG files are served forward to the workstation's browser window when the document or document record is viewed. On the Review page, thumbnails are called as they are needed.
The rendering process is performed on AWS using LAMBDA services. Follow the instructions below to open the render log for your portal.
Files in the Attachments page are not rendered because no plan review is expected.
Opening the Render and Print Render Log
To inspect the success or failure of a render or print render process, open a new browser window, copy your URL (https://[yourdomainname].eplansoftreview.com) and append this string /#!/configuration/renderStatus to the end. This URL string is case sensitive.
Locate the document in the renderStatus page.
Evaluating Rendering time per document
The screen shot below displays the rendering status for a five page PDF document named: PLMB_Water Heater Project v2.pdf
To the right of the filename, the total time to extract the 5 page PDF into individual pages required 1.268 seconds.
Following the page extraction, each page was asynchronously rendered. Page 4 requiring 14.833 seconds and page 5 requiring 6.313 seconds.
We can calculate that a total of 16.101 seconds (1.268+14.833) was required to complete rendering of page 4, the most complex page in the document (36 x 24 paper size).
About Print Rendering
In addition to converting a PDF page to a PNG image, print rendering is also performed to create a PDF deliverable. See Preparing Document Deliverables.
During a print render, the sketches, comment annotations and stamps created during plan review are embedded and flattened onto a copy of the PDF. This 'deliverable' PDF document is then downloaded/exported for return to the customer for corrections and/or to a long term retention/EDMS application.
Print rendering is available for an individual document using the printer icon on the Review page.
Triggering a Document Re-render Manually
If a document fails to render either a thumbnail or review page image, users with rights (typically an Admin or Project Coordinator) can trigger a manual re-render of a document using the ‘Render’ function built into the e-PlanREVIEW® (EPR) DOCUMENTS > Submittals section. To rerun the render process:
- Select a project, or if already in the project, skip to step 2.
- Navigate to the DOCUMENTS tab.
- For the desired file, click the arrow icon on the right (→) to navigate to the details page.
- Click on the Submittals section.
- Click the expand menu (three dots) for the version that needs to be re-rendered.
- Click the Render option.
The existing rendered files will be discarded and regenerated in a matter of seconds.
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