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This article provides information about the Settings/Configuration/Distributions page. Use the Distributions page to configure assignment distributions to create plan review assignments efficiently.

Prerequisites:

  1. Configure Project Types for Permitting and Design Review Lists.
  2. Configure Review Types for Permitting and Design Review Lists.
  3. Configure Groups for Permitting and Design Review Lists.
  4. Create user accounts for plan reviewers.
    1. Assign plan review users to Permitting and Design Review groups .
  5. For each project type, you will need:
    1. A list of plan review documents that will typically be required, by discipline (review type).
    2. A list of group members who will typically be assigned to these projects.

Workflow Distribution records require:

  1. A Purpose and Project Type
  2. One or more Review Types
  3. One or more Groups
    1. Optionally, a 'named user', who is a member of the group.

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titleBest Practices

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The Automated Distributions feature is designed to help agency staff populate assignment suggestions on the Intake page automatically based on the type of project whenever assignment information is not already being passed along by an integrated permitting system. Users can access this feature by navigating to Settings > Configurations > Distributions.

Automated distributions are recommended when EPR is running as a

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standalone product

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or when an integrated partner

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will send plan review assignments

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automatically through API calls.

In this article:

Table of Contents

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Understanding

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Automated Distributions

During the document intake process, all active Permitting or Design Review workflow distribution records that match the project's selected Purpose and Project Type will be triggered to run. By evaluating each incoming PDF's filename to match the abbreviation of a review type list record, the workflows can determine how to create plan review assignments for the appropriate groups/users.

The intake user can choose to accept workflows as configured and make modifications if needed, before creating the assignment tasks.

About Review Types

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The Review Type lists serve two uses:

  1. To match the first four letters of the filename to a Review Type abbreviation.
  2. As additional information to plan review assignments when a multiple assignments are created for a document for the same Group.

Groups

Groups serve two uses:

  1. Workflow distributions and plan review assignments must be associated to a Group.
  2. Plan Reviewers must belong to a group in order to update the group assignment status.

Best Practices for Accepting Plan Sets for plan review distribution

Documents will be approved/rejected by each Group as a whole, with whatever disciplines consist in the file. For this reason, communication to your project owners/architects/contractors, etc. who provide plan review documents should include instructions on how PDF's for plan review should be assembled, based on how you distribute plans to your plan reviewers and the disciplines they can stamp (approve). 

For example, some reviewers may conduct mechanical, electrical and plumbing review so one document that contains of all three disciplines is acceptable. 

In this case:

  • Create a Review Type called: Mechanical/Electrical/Plumbing and set its abbreviation to: MEP
  • Incoming files for these users/project types should be prefixed as: MEP_helpfuldescriptionhere.pdf

Create other Review Type list records for each single discipline or combination of disciplines as needed.

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titleBest Practices

Be sure to provide new customers the Electronic Document Submittal Recommendations report available on the Project Documents Upload page. This report provides important instructions for preparing plan sets in PDF format.

File Naming Requirements for plan review documents

Incoming PDF's that follow file naming requirements provide the ability to distribute the documents to the appropriate reviewers/groups. 

When the characters in the filename to the left of the underscore ( _ ) match the abbreviation of a Review Type, active workflow distributions will be triggered during intake. The Review Type abbreviations may not exceed 4 characters.

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Using the three documents below as an example, the Mixed Use workflow record (above) would trigger 4 assignments to be auto-created:

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In this example, no assignments would be auto-created for the Sprinkler Diagram.pdf, because a Review Type prefix (and underscore character) are missing from the filename.

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titleBest Practices

Intake personnel may manually create an assignment during intake if the PDF's do not meet filenaming requirements.

Distribution Settings

Below are the default settings for workflow distributions:

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Reset Approved Resubmittals

Best practices dictate that plan reviews should be performed when new versions are provided, even when the prior submittal was approved. However, this rule can be overridden if desired.

Toggle this setting off if previously completed assignments whose status is Approved should not create new assignments when a new submittal/version is received.

Leave this setting on to reset Approved plan review assignments when new versions are uploaded. 

Enabling Automated Distributions

Toggle this setting on to enable workflow distributions to trigger during document intake. 

Turn this setting off if an integrated back office product will be responsible for creating plan review assignments via our Connect API toolkit.

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If an integrated back office product will push documents and plan review assignments via our Connect API, enforcing file naming recommendations is not necessary.

Permitting Reassignments by Reviewer

Toggle this setting on to allow Reviewer’s privileges to hand off a personal (named user) assignment to another Reviewer in the same group.

This privilege may not be acceptable to some clients. 

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A Reassignment action causes the currently named user to lose ownership of sketches/comments that may exist on the document. The new user inherits ownership of those markups, including edit and delete permissions, based on the configured permission settings.

Creating Automated Distributions

From the Navigation panel, select Configuration/Distributions.

  1. Click the + button on the bottom of the page to open the Add/Edit Distribution form.
  2. Select a Purpose and Project Type from the dropdown lists.
  3. Choose the Review Type abbreviation(s) if the files will be distributed by discipline or choose ‘Select All’ if the files do not need to be distributed by discipline.
  4. Select the Groups who should receive assignments and if desired,
    1. Select an Assignee as a named user or
    2. Choose ‘Select All’  when if all Groups should receive assignments.
  5. Verify that the selections are correct, including the Purpose and Project Type.
    1. Changing the Purpose/Project Type will not be allowed after the record is saved.
  6. Click the ‘Confirm’ button to save.

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The Distributions page has two sections, a smaller “Distribution Settings” at the top and a larger “Configure Automated Distributions” section below. Each of these is designed to help regulate how assignments are created and then managed by EPR, except for clients whose integrated permitting system handles assignments.

Note

Whenever an integrated permitting system provides assignment information, automated distribution configured in EPR (if they exist) are ignored.

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Distribution Settings

The Distribution Settings control what EPR does with assignments whenever files are received, which includes defining how EPR will treat resubmitted files that previously had an “Approved” or “Canceled” assignment status. Distribution settings are broken out by purpose, so if a client is using both “For Permitting” and “For Design Review” purposes, they can either configure the same or different settings for each.

Below are the default settings for automated distributions:

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Reset Approved Resubmittals

This toggle controls whether previously “Approved” assignments have their status reset back to “Not Started” (or the equivalent value) whenever EPR receives a resubmittal for that file.

  • If the toggle is on (toggled to the right), then “Approved” assignments have their status reset to “Not Started.”

    • Reviewers are then expected to review the resubmittal to provide a new status.

  • If the toggle is off (toggled to the left), then assignments will keep the “Approved” status when a resubmitted file is received.

    • This assignment is then ignored moving forward, but staff can choose to review new resubmittals if desired.

Note

Best practices recommend that any time a new version of a plan is resubmitted staff perform a fresh review, regardless if the previous version was approved, but an agency can choose to persist an approved status.

Automated Distributions

Toggle this setting on (appears green and is toggled to the right) so that distributions trigger for incoming files of the matching Project Type(s) during intake.

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If using EPR integrated to a partner system that will be responsible for creating review assignments, this setting should be off (toggled to the left).

PDF Filename Delimiters

If an agency requires applicants to use prefixes in their filenames in order to route document assignments, applicants will need to include the displayed delimiter value between the prefix and the rest of the file name.

  • EPR uses underscore ( _ ) as the delimiter value, so filenames that require prefixes should be formatted like “BLDG_RestOfTheFilename.pdf” where “BLDG” is the prefix and “RestOfFilename” is the rest of the filename.

  • If more than one underscore is used in the filename, EPR will treat the first one as the delimiter.

  • Filename prefixes have to match the formatting configured within EPR in order to be properly recognized for distribution.

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If an agency does not have strict file naming conventions that require prefixes, the filename delimiter can be safely ignored.

Reset Canceled Resubmittals

This toggle controls whether previously “Canceled” assignments have their status reset back to “Not Started” (or the equivalent value) whenever EPR receives a resubmittal for that file.

  • If the toggle is on (toggled to the right), then “Canceled” assignments have their status reset to “Not Started.”

    • Reviewers are then expected to review the resubmittal to provide a new status.

  • If the toggle is off (toggled to the left), then assignments will keep the “Canceled” status when a resubmitted file is received.

    • This assignment is then ignored moving forward, but staff can choose to review new resubmittals if desired.

Note

Best practices recommend that any time a new version of a plan is resubmitted staff perform a fresh review, regardless if the previous version was approved, but an agency can choose to persist an approved status.

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Automated Distribution Requirements

If a partner permitting system isn’t already sending assignment information to EPR, agency staff will need to create assignments on the Intake tab for any incoming documents. Staff can either create these by inputting assignment information manually or they can rely on pre-configured automated distributions which will display suggested assignments on the Intake page for staff to simply confirm.

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Several list items have to be configured before an admin-level user can add a distribution record. These include: Project Types, Groups, any user accounts who will be assigned tasks. If Review Types are going to be used, they also need to be configured ahead of creating a distribution record.

Purpose

Selecting either “For Permitting” or “For Design Review” as the purpose will determine which lists are used for every other dropdown list when creating a distribution.

Project Type

Each distribution can specify one project type. If the distribution is active, it will be triggered every time a project of that type receives files for review.

Review Types

The Review Type can be used in one of two ways:

  1. If applicants are required to include specific file name prefixes that identify the type of document being submitted, then the Review Type can be used as an extra filter so that only files with the selected prefix(es) will trigger a distribution suggestion.

    1. Matching Review Type requires the first four letters of the filename (before the delimiter) to match an existing Review Type’s abbreviation as written in EPR.

  2. It can also be used as a differentiator when staff have to create multiple assignments for a specific individual within the same Group (or multiple assignments for a Group when no specific reviewer is listed).

    1. For example, a document assigned to the Building department (group) for a structural review and to the Building department (group) for a civil review can each use a different Review Type value when no specific reviewer is going to be assigned.

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The Review Type can also be ignored altogether. If an agency is not requiring specific file naming conventions, it’s best to check the box for Any under Review Type. As mentioned by the tooltip, this creates whatever assignments are configured as part of the active distribution regardless of what the file name is.

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Note

Selecting Any for the Review Type will trigger the configured distribution for any file processed through Intake, while choosing Select All will only trigger distribution for the specific Review Type values listed (meaning files that don’t have an exact match will not trigger the distribution).

Groups

Assignments are created per group so that only users belonging to that group can update that assignment’s status. Other users can still markup the assignment if necessary, but they cannot change the status for that specific assignment.

Assignee

Distributions can be created without specifying a user as an assignee and will display “Group” in the Assignee field. If that’s the case, any member of the group can perform the review.

If creating a distribution for a specific user, that user must already be part of the group.

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Only active users are listed in the dropdown as options for assignee.

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Configure Automated Distributions

To create or update a distribution, go to Settings > Configuration > Distributions in the navigation panel.

  1. Click the(blue star) (add) button on the bottom right of the page to open the “Add/Edit Distribution”form.

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  2. Make sure that the Active toggle on top is turned on (toggled to the right).

  3. Select a Purpose.

  4. Select the Project Type.

  5. For Review Type:

    1. Check Any to ignore filenames altogether and trigger the assignment(s) for any incoming files to be reviewed.

      1. Most agencies will want to choose this as it is the most flexible option.

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    2. Or check Select All to trigger assignment(s) whenever incoming filenames include one of the displayed prefixes.

      1. This option is stricter because it checks for prefixes in filenames.

    3. Or check only the specific Review Type prefixes (abbreviations) which you want to trigger assignment(s) for based on those prefixes being part of the incoming filename.

      1. This is the strictest option.

  6. Select which Group should receive review assignments for the incoming files.

    1. Select specific group(s) or, if all groups should receive assignments, check the option for Select All.

  7. For each group, either:

    1. Leave the Assignee field as “Group” (not assigned to a specific reviewer), or

    2. Select an intended reviewer from the dropdown (other group members can still perform the review, if necessary)

  8. Verify that your choices are correct because the Purpose, Project Type, and Review Type choices cannot be updated after the record is saved.

  9. Click CONFIRM to create the automated distribution.

When distributions are created, they will appear as individual records in the “Configure Automated Distributions” table. Each assignment for each group is listed separately so that it can be edited separately from any others that were created at the same time. You can toggle the automated distribution records from Active to Inactive status while configuring Automated Distributions to prevent them from being triggered until they are ready for use.

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Any records created using “Any” as the Review Type choice will display an asterisk ( * ) in the table under the “Prefix” column instead of showing a specific Review Type abbreviation.

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Editing an

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Existing Distribution Record

From the Navigation panel, select Configuration/Distributions.To edit an existing distribution from the Distributions page:

  1. Click the (blue star) (edit pencil icon

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  1. ) in the distribution record to open the

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  1. “Add/Edit Distribution” pop-up.

  2. You will only be able to edit Group and/or Assignee information.

  3. Check

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  1. or uncheck additional groups as needed.

    1. Removing a group from the distribution record will prompt a

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    1. message box

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Recapping the Rules that trigger Workflows during Intake

During Intake, assignment distribution workflows will trigger if the following conditions are met:

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    1. asking you to confirm this choice by clicking DELETE.

  1. If you need to change an assignee, click in the field and choose a new user from the dropdown. (The new assignee must still be part of the same group.)

  2. If the distribution is no longer needed, click the Active toggle to turn it off (toggle on the left).

  3. Click CONFIRM to complete.

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Note

Purpose, Project Type, and Review Type cannot be edited for an existing distribution. If you need to change any of those values, you will need to deactivate the existing distribution and create a new one.