...
Notification Type | Notification | Notification Recipient | Triggering Event |
|---|---|---|---|
Project - Data | Created | Admin | Project has been created. |
Updated | Admin | Project information has been updated by an applicant. | |
Deleted | Applicant | Project has been deleted by an applicant or internal staff member. | |
Contact Created | Admin, Internal User, and Applicant | Contact has been added to the project application by a user. | |
Contact Deleted | Admin | Contact has been removed from a project application by a user. | |
Contact Updated | Admin | Internal staff member has updated Contact information. | |
Document Uploaded | Admin | Document has been processed into goPost. (This does not mean that review has been performed on the document.) | |
Document Deleted | Admin | Document has been deleted after processing. | |
Document Version Created | Admin | New document version has been uploaded by an applicant and linked to an existing document. | |
Project - Status | Status Update Changed to Accepted* | Admin and Applicant | Agency staff acknowledge the project application is satisfactory and complete and will proceed with processing for review. |
Status Update Changed to Denied | Admin | Agency staff have determined the project application is inappropriate (such as incorrect jurisdiction or incorrect type of application) and it will not be accepted for review. | |
Status Update Changed to Intake | Admin and Applicant | Staff have set the project application status to ‘Intake’ to notify the Applicant that the project application is undergoing a completeness check. It has not yet been accepted for review. | |
Status Update Changed to Intake Hold* | Admin and Applicant | The project has been placed on hold by agency staff pending some action by the Applicant. | |
Status Update Changed to Payment Pending* | Admin and Applicant | Staff have set the project application status to ‘Payment Pending’ to notify the Applicant that they must provide confirmation of payment of application fees before it will proceed to review. | |
Status Update Changed to Pending | Admin and Applicant | The project application and documents have been submitted to the agency upon clicking SUBMIT. | |
Status Update Changed to Pending Link | Admin and Applicant | The project application and documents have been submitted to the agency as a revision to an existing project upon clicking SUBMIT and are awaiting staff to associate the applications. | |
Status Update Changed to Approved* | Admin and Applicant | Staff have set the project application status to ‘Approved’ after review has been completed. | |
Status Update Changed to Corrections Required/Resubmit* | Admin and Applicant | One or more plan review documents require changes or a requirement is missing. | |
EPR Project Status Update (Project Status linked from EPR) | Admin and Applicant | Additional Status notifications may exist based on the project status values configured by Admins in EPR. These project status notifications will usually end in a parenthetical such as “(For Permitting)” or “(For Design Review)” to denote that they originate from a list within EPR. These options will remain available as long as the corresponding status value is active exists within EPR. | |
goPost Portal | Package Ready* | Applicant | The project application review has been completed and a set of plans have been delivered either with markups (if resubmittal is required) or approval stamps (if the application has been approved) for download. |
User | Created | Admin and Applicant | An account is created. |
Password Changed | (No email sent out.) | A password has been changed. (No email sent out.) | |
Updated | (No email sent out.) | An account has been updated. (No email sent out.) | |
General | Failed to Push Documents to Back Office | Admin | goPost to EPR API call fails. |
Unable to Post This Project to Back Office | Admin | goPost to EPR API call fails. | |
Applicant Support Email | Admin | Applicant sends email via goPost Help > Message Intake Staff. |
...