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Log into EPR.
Load the Chrome Inspect panel using one of these methods:
If your keyboard has a dedicated F12 key, click it.
If your keyboard has an Fn key and an F12 key, hold the Fn key down then click F12.
Or, right-click somewhere on the webpage and in the window that pops up, select “Inspect” as shown below:
The Chrome Inspect panel should now be open. At the top of the panel, click on the tab for Application.
Under Application, select “Storage” as shown.
Click the “Clear site data” button to clear the browser cache for the EPR application. Cache stored for other websites will not be affected.
Close the panel by clicking on the small 'x' at the upper right and reload the page.
Log back into EPR (this will be required if you successfully cleared your EPR application cache) and you are all set!
If after performing these steps you are still unable to view the expected data, or if you are still receiving unexpected permissions errors, contact the EPR Service Desk by submitting a ticket.