Plan review documents undergo a rendering process that starts immediately after upload.
The rendering process creates several PNG images for each page in the a plan review document: full-page images, images for each page quadrant, and thumbnails for navigation and OCR. These PNG files are served forward to the workstation's browser window when the document or document record is opened on viewed. On the Review page, document page thumbnails are called as requested.
The rendering process is performed on AWS using LAMBDA services. Follow the instructions below to open the render log for your portal.
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- Navigate to the Projects Document/Submittals page (shown above).
- Locate the submittal record flagged with an X or ?, indicating that the render process was incomplete.
- Select the ellipsis on the right margin of the page (shown below) and choose 'Render'.
- The PNG files will be discarded and regenerated in a matter of seconds.
- Documents successfully rendered will be marked with a green checkmark.
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