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Managing user email notifications
Important event activity is tracked and recorded within the system Event Log history.
A subset of these events are listed under the user profile Notifications tab, allowing individual accounts to be 'subscribed' to receive email for selected notifications. This allows for users with the same role to have differing event subscriptions - and therefore receive different email notifications - based on each user's needs.
The list of available subscriptions is broken down into three categories:
- SYSTEM - Activity related to the system configuration, security, or environment.
- PROJECT - Activity related to project data, documents, assignments, or deliverables.
- USER - Activity related to individual account requests, creation, login, updates, or deletion.
Users subscribed to an event will receive an email notificaiton whenever the event is triggered, as recorded in the event log.
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Subscription to SYSTEM and USER notifications is typically reserved for Admin accounts due to potential data sensitivity; other user role profiles will not see these options. Though this configuration can be modified, it is not recommended. |
Follow these steps to configure email notifications:
- From the Users page, select a user.
- Choose the Notifications tab.
- Place a checkmark next to the notifications that should trigger emails to this user.
- Click ‘Save’.
We For example, we recommend that users who will be responsible for preparing deliverable packages subscribe to the email notification for 'Project Status Changed to Cycle Complete'.
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