In this article:
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User Role | Description |
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Admin | The Admin role is tasked with assisting in the initial configuration of the EPR portal. This user can update portal configurations that affect permissions, assignment workflow, email, and even portal branding as needed. The Admin can also manager user accounts within EPR. Some of the most significant Admin abilities include managing:
The Admin role can also perform the functions of every other user role in EPR, including project creation, assignment intake, plan review, and packaging deliverable back to applicants. |
Project Coordinator | The Project Coordinator is usually reserved for intake staff/permit technicians. The main responsibilities for these users are to:
When all review assignments have been given an approved, rejected, or canceled status, Project Coordinators will be notified so they can prepare a Corrections Report letter with all reviewer feedback and then package files to return to the applicant, either through email or, more commonly, through check-in to an integrated portal. This user role typically cannot perform plan review. |
Reviewer | The Reviewer (or "plan checker", "plans examiner", etc.) has these main responsibilities:
Reviewers belong to one or more Groups (think of these as Departments or Sub-departments) and are responsible for completing plan review tasks (“assignments”) made for their Group. In some cases, especially for larger agencies, assignments are made for a specific named Reviewer within a Group. Although other users are still able to access the assignment, the named Reviewer is expected to complete the review assignment task. At the end of a review cycle, the reviewer must provide either an approval, rejection, or other status for the assigned plans and, if appropriate, may stamp plans as well. Reviewers can also create Corrections Report letters, if desired. The Reviewer role is not configured to perform intake of plans or prepare deliverable packages to send back to an applicant – for this functionality, see Project Coordinator. The Reviewer role is not configured to perform intake of plans or prepare deliverable packages to send back to an applicant – for this functionality, see Project Coordinator. |
Group Manager | The Group Manager functions as an elevated ‘Reviewer-type’ role.
A Group Manager cannot edit or delete markups for another Group unless they also belong to the other Group. |
Project Manager | The Project Manager is the highest level of ‘Reviewer-type’ role.
A Project Manager cannot edit or delete markups for another Project unless they also manage that Project. |
Contributor | A licensed user who has been granted access to view and respond to comments made by the Reviewers in an existing project.
They cannot respond if response is not enabled, nor can they create new comments or markup plans. This user role cannot perform plan review. |
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When the permission filters are set Project Team memberMember, users who open the Projects page will only see records for projects in which they are a project team member as opposed to all projects that may exist globally. In the same manner, users who open the Assignments page will only see open assignment records for projects in which they are a team member, as opposed to open assignments that may exist globally.
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