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Issue | Is Active | Is Configurable | Configurations | Default Behavior | Default Result | Solution |
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ACCESSIBLE | Y | N | N/A | Checks if the file is invalid (such as a PDF Portfolio), corrupt, or password protected. | REJECTION | Determine whether the PDF can be opened by Adobe Reader and confirm it is not a PDF Portfolio. If the PDF cannot be opened, create a new PDF from the source program. Remove password protection, if applicable. |
FILENAME | Y | Y | Filename Special Characters | Checks if filename contains: !, *, ', \, ;, :, @, &, =, +, $, ,, /, ?, %, #, [, ], ", <, >, | characters. Characters cannot be edited. | REJECTION | Remove these characters from the filename and re-upload the file. |
SIZE | Y | Y | Minimum/Maximum PDF size (in bytes) | Documents must not exceed 400 MB (419430400 bytes). This configuration can be increased above 400 MB, but the recommended maximum size is 2 GB. | REJECTION | Return to the source document and create PDF files that are below the file size limitation or break up large PDF into smaller PDF files. Optimizing a PDF can also help reduce file size. Follow the instructions in the DOCUMENT SUBMITTAL RECOMMENDATIONS. |
PAGE COUNT | Y | Y | Maximum page count | Checks the PDF page count based on the configured maximum page count. The default is set to 500 pages but can be increased up to a recommended maximum of 1200 pages. | REJECTION | Split large files into smaller subsets and submit files separately or the Agency can choose to increase the maximum page count. |
TEXT CONTENT | N | Y | N/A | Checks whether PDF text and fonts are present and legible. | N/A | Properly embed or substitute missing font. Using true type fonts is recommended. |
VERSION | Y | N | N/A | Checks PDF version. If PDF version older than 1.4 is detected, the file will be rejected. (Version 1.4 was released prior to 2001.) This can be changed but any version prior to 1.3 is not recommended. | Warning | None required but it is recommended to update the PDF to a newer version. |
PAGE ACCESS | Y | Y | N/A | The inspector tries to read each page in the document. If a page is not readable, the file will be rejected. | REJECTION | Adobe Reader may report these pages as damaged or in need of repair. Recreate the PDF from the source document using Adobe Pro or Nitro Pro. |
ANNOTATION | Y | Y | Can be configured to ignore annotations and accept PDF file. | Checks for annotations that appear in the pdf reader ‘Comment’ panel, such as SHX Text generated by AutoCAD. | REJECTION | Remove annotations from the PDF if possible. This can be done by reprinting the file to a new PDF using a PDF editor. Otherwise, return to the source program and generate a new PDF without annotations from the start. |
METADATA | Y | Y | N/A | Check hidden content and unexpected metadata like embedded Flash, other PDFs, etc. | Warning | Remove hidden content by following the instructions listed in the EPR Wiki document “How To Remove Metadata from PDF”. |
SIGNATURE | Y | Y | N/A | Checks for the presence of a digital signature in the PDF. | Warning | Validates that the signature exists but cannot confirm source authenticity. |
ATTACHMENT | Y | Y | N/A | Checks if any attachments exist in the PDF. | REJECTION | Recreate the PDF without any attachments or reprint PDF as new to remove attachments. |
RESOLUTION | Y | Y | Minimum/Maximum pixel count | Checks pages for low resolution (in pixels) based on page dimensions. | Warning | Create a new PDF from the source with a higher resolution. |
ROTATION | Y | Y | N/A | Checks if a document has mixed page orientations based on the orientation of the first page. Scout does not look at page content so it cannot determine if pages are upside-down, for example. | Warning | None required. Manually checking that pages are not upside-down or sideways is recommended. Page rotation can now be corrected within EPR. |
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