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User Role | Description |
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Admin | The Admin role is tasked with assisting in the initial configuration of the EPR portal. This user can update portal configurations that affect permissions, assignment workflow, email, and even portal branding as needed. The Admin can also manager user accounts within EPR. Some of the most significant Admin abilities include managing:
The Admin role can also perform the functions of every other user role in EPR, including project creation, assignment intake, plan review, and packaging deliverable back to applicants. |
Project Coordinator | The Project Coordinator is usually reserved for intake staff/permit technicians. The main responsibilities for these users are to:
When all review assignments have been given an approved, rejected, or canceled status, Project Coordinators will be notified so they can prepare a Corrections Report letter with all reviewer feedback and then package files to return to the applicant, either through email or, more commonly, through check-in to an integrated portal. This user role typically cannot perform plan review. |
Reviewer | The Reviewer (or "plan checker", "plans examiner", etc.) is responsible for has these main responsibilities:
Reviewers belong to one or more Groups (think of these as Departments or Sub-departments) and are responsible for completing plan review tasks (“assignments”) made either for them specifically or for their Group. Typically, this consists of adding comments and/or marking up issues found on the plans. Atfor their Group. In some cases, especially for larger agencies, assignments are made for a specific named Reviewer within a Group. Although other users are still able to access the assignment, the named Reviewer is expected to complete the review assignment task. At the end of a review cycle, theythe reviewer must provide a status -either an approval or rejection - for their assignment task, rejection, or other status for the assigned plans and, if appropriate, may stamp plans as well. Reviewers can also create Corrections Report letters, if desired. The Reviewer role is not configured to perform intake of plans or prepare deliverable packages to send back to an applicant – for this functionality, see Project Coordinator. The Reviewer role is not configured to perform intake of plans or prepare deliverable packages to send back to an applicant – for this functionality, see Project Coordinator. |
Group Manager | The Group Manager is like a Reviewer, but canfunctions as an elevated ‘Reviewer-type’ role.
A Group Manager cannot edit or delete markups for another Group unless they also belong to the other Group. |
Project Manager | The Project Manager is like a Reviewer, but canis the highest level of ‘Reviewer-type’ role.
A Project Manager cannot edit or delete markups for another Project unless they also manage that Project. |
Contributor | A licensed user who has been granted access to view and respond to comments made by Reviewers in one or more projectsthe Reviewers in an existing project.
They cannot respond if response is not enabled, nor can they create new comments or markup plans. This user role cannot perform plan review. |
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Contributors are prevented from functioning as Plan Reviewers so they cannot perform markup, but they can access the Review page as of a recent update. |
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