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Inactivate or Delete User Accounts

Inactive Account status

  1. User’s Users with an inactive Inactive status do not have login privileges.
  2. Inactive user accounts can be reactivated at any time.
  3. Inactivating a user account frees up a user license for another individual.

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  1. From the Users List, open the user form.
  2. Select the ellipsis icon on the upper right corner of the user form and choose Delete.
  3. Click Confirm’ to  to delete the user account.
  4. A deleted user account can be restored, if that becomes necessary. Submit a help desk ticket to the e-PlanSoft team for assistance.


Info

Because email addresses must be unique, you may not create a new user account that has the same email address as an active, inactive or deleted user. 

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