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Inactivate or Delete User Accounts
Inactive Account status
- User’s Users with an inactive Inactive status do not have login privileges.
- Inactive user accounts can be reactivated at any time.
- Inactivating a user account frees up a user license for another individual.
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- From the Users List, open the user form.
- Select the ellipsis icon on the upper right corner of the user form and choose ‘Delete’.
- Click ‘Confirm’ to to delete the user account.
- A deleted user account can be restored, if that becomes necessary. Submit a help desk ticket to the e-PlanSoft team for assistance.
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Because email addresses must be unique, you may not create a new user account that has the same email address as an active, inactive or deleted user. |
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