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User Role | Description |
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Admin | The Admin role is mainly tasked with assisting in the initial configuration of the EPR portal and with updating portal configurations as needed. Some of the most significant Admin abilities include managing:
The Admin role can also perform the functions of every other user role in EPR, including project creation, assignment intake, plan review, and packaging deliverable back to applicants. |
Project Coordinator | The Project Coordinator is usually reserved for intake staff/permit technicians. The main responsibilities for these users are to:
When all review assignments have been given an approved, rejected, or canceled status, Project Coordinators will be notified so they can prepare a Corrections Report letter with all reviewer feedback and then package files to return to the applicant, either through email or, more commonly, through check-in to an integrated portal. This user role typically cannot perform plan review. |
Reviewer | The Reviewer’s main responsibilities are to:
Reviewers belong to one or more Groups (think of these as Departments or Sub-departments) and are responsible for completing plan review tasks (“assignments”) made for their Group. In some cases, especially for larger agencies, assignments are made for a specific named Reviewer within a Group. Although other users are still able to access the assignment, the named Reviewer is expected to complete the review assignment task. At the end of a review cycle, the reviewer must provide either an approval, rejection, or other status for the assigned plans and, if appropriate, may stamp plans as well. Reviewers can also create Corrections Report letters, if desired. The Reviewer role is not configured to perform intake of plans or prepare deliverable packages to send back to an applicant – for this functionality, see Project Coordinator. |
Group Manager | The Group Manager functions as an elevated ‘Reviewer-type’ role.
A Group Manager cannot edit or delete markups for another Group unless they also belong to the other Group. |
Project Manager | The Project Manager is the highest level of ‘Reviewer-type’ role.
A Project Manager cannot edit or delete markups for another Project unless they also manage that Project. |
Contributor | A licensed user who has been granted access to view and respond to comments made by the Reviewers in an existing project.
They cannot respond if response is not enabled, nor can they create new comments or markup plans (users with this . This user role cannot perform plan review). |
Full licenses grant the right for a user to be any one of the non-contributor roles, which give them access to the markup tool, access to project records, and/or internal functions such as document intake, creating deliverable documents, or even portal configuration (based on the specific role’s permissions).
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